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Terms & Conditions

Terms & Conditions (T&C / AGB)

D-lightning GmbH
Glehner Weg 84, 41464 Neuss, Germany
www.d-lightning.com
info@d-lightning.com

Last updated: 29.11.2025

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1. Scope

These Terms & Conditions govern all contracts, orders, and business relationships between D-lightning GmbH (hereafter “we”, “us”, “our”) and the customer (“you”, “client”).
They apply to all products and services offered through www.d-lightning.com or via direct communication.

By placing an order or engaging our services, you agree to these Terms & Conditions.

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2. Company Information

D-lightning GmbH
Glehner Weg 84
41464 Neuss
Germany
Email: info@d-lightning.com
Website: www.d-lightning.com

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3. Contract Formation

A contract is formed when:

  • You place an order on our website and receive an order confirmation, or

  • We accept your written or verbal order in written form (email/order confirmation).

We reserve the right to refuse orders for legitimate reasons, such as limited availability or incorrect pricing.

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4. Products and Services

We strive to ensure all product descriptions, images, and technical details on our website are accurate.
However, minor deviations, updates, or technical changes may occur.

Product availability is subject to change without notice.

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5. Prices

All prices listed on our website are in EUR and include applicable taxes unless otherwise stated.

Additional charges (e.g., shipping, customs duties for international orders) may apply and will be displayed or communicated during the ordering process.

We reserve the right to adjust prices at any time.
The price valid at the time of order applies.

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6. Payment Terms

We accept the payment methods displayed at checkout or agreed upon individually.

Payment must be completed before shipment or service delivery unless otherwise agreed.

If payment is delayed, we reserve the right to:

  • Charge statutory late fees

  • Suspend or cancel the order

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7. Shipping & Delivery

Shipping is handled according to our Shipping Policy.

Delivery times listed on the website are estimates only and may vary based on location, carrier, and external factors.

We are not responsible for delays caused by carriers or events outside our control.

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8. Transfer of Risk

Risk of loss or damage transfers to the customer once the package is handed over to the carrier.
For business customers, this applies even if delivery is prepaid.

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9. Returns, Refunds & Cancellation

Consumers have the right to withdraw their purchase according to applicable consumer protection regulations.

For detailed information, please refer to our Return & Refund Policy.

Custom-made products, special orders, or digital goods may be excluded from cancellation unless legally required.

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10. Warranty (Gewährleistung)

Statutory warranty rights apply.

Warranty does not cover damage caused by:

  • Misuse

  • Improper handling

  • Unauthorized repairs or modifications

  • Normal wear and tear

  • External influences (heat, moisture, etc.)

If a defect is found, customers must notify us promptly in writing.

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11. Liability

We are liable only for:

  • Intent or gross negligence

  • Injury to life, body, or health

  • Obligations essential to the contract (Kardinalpflichten)

In cases of slight negligence, liability is limited to foreseeable damages typical for this type of contract.

We are not liable for:

  • Business interruptions

  • Lost profits

  • Indirect or consequential damages

unless legally required.

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12. Intellectual Property

All content on www.d-lightning.com, including graphics, text, logos, photos, and product designs, is protected by copyright and other intellectual property laws.

You may not copy, distribute, or use any content without prior written permission.

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13. Data Protection

We process personal data in accordance with GDPR.
Our Privacy Policy describes how we collect, store, and use personal information.

By using our website or placing an order, you consent to our data practices.

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14. Force Majeure

We are not responsible for delays or failures caused by events outside our control, including but not limited to:

  • Natural disasters

  • War or political conflict

  • Strikes

  • Supply chain disruptions

  • Power or internet outages

In such cases, delivery deadlines may be extended.

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15. Applicable Law and Jurisdiction

These Terms & Conditions are governed by the laws of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

For business customers, the place of jurisdiction is Neuss, Germany.

For consumers, legal jurisdiction rules apply.

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16. Changes to These Terms

We reserve the right to update or modify these T&C at any time.

The version in effect at the time of order placement applies.

Updates will be published on www.d-lightning.com.

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17. Contact Information

For questions regarding these Terms & Conditions, please contact:

D-lightning GmbH
Glehner Weg 84
41464 Neuss
Germany
Email: info@d-lightning.com
Website: www.d-lightning.com

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